Complete Guide: What Documents Foreigners Need to Sign Up for Rakuten Mobile
- 楽天モバイルの体験を語る社員

- 10 hours ago
- 3 min read
"Can foreigners sign up for Rakuten Mobile?" "Is a passport the only document required?" "Are there any differences between international students, those on a work visa, and those on a working holiday visa?"
In this article, we will explain in an easy-to-understand manner, even for first-time users , the documents that foreigners really need to sign up for Rakuten Mobile , and points to note based on visa status and situation .

Conclusion | Foreigners can sign up for Rakuten Mobile (conditions apply) ✅
First, the conclusion.
👉 Any foreigner with a residence card can sign up for Rakuten Mobile .
however,
Visa types
Length of stay
Are all the documents in order?
This will determine whether or not you can enter into a contract .
Basic conditions for foreigners to sign up for Rakuten Mobile📌
To sign up for a voice SIM (with phone number) with Rakuten Mobile, you must meet the following conditions.
Staying in Japan for a medium to long term
Have a residence card
I have a Japanese address
Have a payment method (credit card or bank account)
If you meet these conditions, you can sign a contract in almost the same way as Japanese people .
Required Documents ①|Residence Card (Most Important)🪪
A residence card is absolutely necessary
👉 A residence card is a required document when signing a contract with Rakuten Mobile .
Points to be confirmed:
Has not expired
Name and date of birth
Residence status (visa type)
If you are on a tourist visa, you will not be issued a residence card, so you will not be able to sign a regular contract with Rakuten Mobile .
Required Document ② | Identification Document (Passport) 📘
In most cases, you will be asked to present your passport along with your residence card.
especially,
Check the spelling of your name
Nationality Verification
Used for:
*Although it may be possible to complete the process with just your residence card, we recommend that you always bring and upload your passport .
Required Document ③|Information that can verify your Japanese address🏠
To sign a contract with Rakuten Mobile, you must register a Japanese address .
student dormitory
Apartment
Share house
Either is fine.
*Please be careful when signing a contract with a hotel or short-term accommodation as they may refuse to accept your contract.
Payment documents and preparation💳🏦
Credit card or bank account required
Rakuten Mobile does not accept cash payments .
All you need is 👇
A credit card issued in Japan or
Japanese bank account (direct debit)
Foreigners cannot sign a contract unless they have a payment method ready .
Required documents and points to note when signing up for Rakuten Mobile by visa type
Student visa🎓
Residence card
passport
Japanese address
Payment Methods
👉It is one of the easiest visas to obtain .
Work visa 💼
Residence card
passport
address
Payment Methods
👉You can sign a contract under almost the same conditions as Japanese people .
Working Holiday🌏
Residence card
passport
address
👉 Contracts are possible, but since your stay is short, we recommend choosing a plan without any strings attached .
Tourist visa✈️
👉No contracts
In this case, you will need to choose a short-term eSIM or tourist SIM.
Are the required documents different between Rakuten Mobile stores and online? 🏪💻
The basics are the same
At Rakuten Mobile, the required documents are almost the same whether you sign up in-store or online .
however,
In-store: Staff will check on the spot
Online: Photo upload required
There is a difference.
If you are unsure about your Japanese, it may be safer to sign a contract with a store .
Common mistakes foreigners make ⚠️
Below are some of the most common mistakes:
Applying before obtaining a residence card
I thought I could get a contract on a tourist visa.
There was no payment method available
The address was not confirmed
👉It is most important to prepare all the necessary documents before applying .
Summary | Rakuten Mobile is "easy once you have all the necessary documents"✨
What foreigners need to sign up for Rakuten Mobile:
Residence card
passport
Japanese address
Credit card or bank account
👉If you have these four points, signing up for Rakuten Mobile will not be difficult .
Rakuten Mobile is a very convenient carrier for foreigners, international students, and those on a working holiday visa, both in terms of price and conditions .




