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Complete Guide: What Documents Foreigners Need to Sign Up for Rakuten Mobile

  • Writer: 楽天モバイルの体験を語る社員
    楽天モバイルの体験を語る社員
  • 10 hours ago
  • 3 min read

"Can foreigners sign up for Rakuten Mobile?" "Is a passport the only document required?" "Are there any differences between international students, those on a work visa, and those on a working holiday visa?"

In this article, we will explain in an easy-to-understand manner, even for first-time users , the documents that foreigners really need to sign up for Rakuten Mobile , and points to note based on visa status and situation .


Complete Guide: What Documents Foreigners Need to Sign Up for Rakuten Mobile
Complete Guide: What Documents Foreigners Need to Sign Up for Rakuten Mobile


Conclusion | Foreigners can sign up for Rakuten Mobile (conditions apply) ✅


First, the conclusion.

👉 Any foreigner with a residence card can sign up for Rakuten Mobile .

however,

  • Visa types

  • Length of stay

  • Are all the documents in order?

This will determine whether or not you can enter into a contract .




Basic conditions for foreigners to sign up for Rakuten Mobile📌


To sign up for a voice SIM (with phone number) with Rakuten Mobile, you must meet the following conditions.

  • Staying in Japan for a medium to long term

  • Have a residence card

  • I have a Japanese address

  • Have a payment method (credit card or bank account)

If you meet these conditions, you can sign a contract in almost the same way as Japanese people .




Required Documents ①|Residence Card (Most Important)🪪


A residence card is absolutely necessary

👉 A residence card is a required document when signing a contract with Rakuten Mobile .

Points to be confirmed:

  • Has not expired

  • Name and date of birth

  • Residence status (visa type)

If you are on a tourist visa, you will not be issued a residence card, so you will not be able to sign a regular contract with Rakuten Mobile .




Required Document ② | Identification Document (Passport) 📘


In most cases, you will be asked to present your passport along with your residence card.

especially,

  • Check the spelling of your name

  • Nationality Verification

Used for:

*Although it may be possible to complete the process with just your residence card, we recommend that you always bring and upload your passport .




Required Document ③|Information that can verify your Japanese address🏠


To sign a contract with Rakuten Mobile, you must register a Japanese address .

  • student dormitory

  • Apartment

  • Share house

Either is fine.

*Please be careful when signing a contract with a hotel or short-term accommodation as they may refuse to accept your contract.




Payment documents and preparation💳🏦


Credit card or bank account required

Rakuten Mobile does not accept cash payments .

All you need is 👇

  • A credit card issued in Japan or

  • Japanese bank account (direct debit)

Foreigners cannot sign a contract unless they have a payment method ready .




Required documents and points to note when signing up for Rakuten Mobile by visa type


Student visa🎓

  • Residence card

  • passport

  • Japanese address

  • Payment Methods

👉It is one of the easiest visas to obtain .


Work visa 💼

  • Residence card

  • passport

  • address

  • Payment Methods

👉You can sign a contract under almost the same conditions as Japanese people .


Working Holiday🌏

  • Residence card

  • passport

  • address

👉 Contracts are possible, but since your stay is short, we recommend choosing a plan without any strings attached .


Tourist visa✈️

👉No contracts

In this case, you will need to choose a short-term eSIM or tourist SIM.




Are the required documents different between Rakuten Mobile stores and online? 🏪💻


The basics are the same

At Rakuten Mobile, the required documents are almost the same whether you sign up in-store or online .

however,

  • In-store: Staff will check on the spot

  • Online: Photo upload required

There is a difference.

If you are unsure about your Japanese, it may be safer to sign a contract with a store .




Common mistakes foreigners make ⚠️

Below are some of the most common mistakes:

  • Applying before obtaining a residence card

  • I thought I could get a contract on a tourist visa.

  • There was no payment method available

  • The address was not confirmed

👉It is most important to prepare all the necessary documents before applying .




Summary | Rakuten Mobile is "easy once you have all the necessary documents"✨

What foreigners need to sign up for Rakuten Mobile:

  • Residence card

  • passport

  • Japanese address

  • Credit card or bank account

👉If you have these four points, signing up for Rakuten Mobile will not be difficult .

Rakuten Mobile is a very convenient carrier for foreigners, international students, and those on a working holiday visa, both in terms of price and conditions .

To everyone coming to Japan from overseas

We've prepared a short guide for you, choose your language to find out more.

Rakuten Mobile employees talk about their experiences

Blog author and Rakuten employee
  • X

The author of this blog is a current Rakuten employee. In this blog, I will share my honest impressions of my mobile phone charges and signal conditions after switching from SoftBank, which I had been using since my student days, to Rakuten Mobile. I will share information on switching mobile phones (MNP), re-contracting, comparing mobile phones, mobile phone charges, model changes, campaigns, family discounts, and special offers. Currently, the employee referral campaign allows you to earn 14,000 points if you switch (MNP) and 11,000 points if you do not switch. Those who are re-contracting can also apply. Please make use of this opportunity to switch your smartphone or sign up for a new smartphone contract.

Rakuten Mobile, experience report, model change, mobile phone switching, mobile phone charges, mobile phone comparison, MNP, re-contract, new contract

© Rakuten Mobile employees talking about their experiences

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