Where can I find Rakuten Mobile shops that offer services in foreign languages? Even if you don't speak Japanese, it's okay! A list of shops and how to find them is also safe for foreigners and intern
- Dec 31, 2025
- 8 min read
Updated: Jan 2
We explain why foreigners, international students, and people on work visas can sign contracts with peace of mind!
" I want to sign a smartphone contract in Japan, but I'm worried about Japanese... " " Does Rakuten Mobile support foreign languages? "
For foreigners, international students, and people living in Japan, this article will provide an easy-to-understand explanation of the list of Rakuten Mobile stores that offer foreign language support, how to find them, what services are available, and recommended points .
Can foreigners sign up for Rakuten Mobile?
To put it simply, foreigners, international students, and people on work visas can sign up for Rakuten Mobile without any problems .
Moreover, in recent years, with the increase in foreign users and the popularity of unlimited data plans, the system for supporting foreign languages has been significantly strengthened .
Which Rakuten Mobile shops offer foreign language support?
The basis of foreign language support is "multilingual support"
Many Rakuten Mobile stores offer multilingual support using AI translation devices (such as Pocketalk) .
Therefore, even if you can't speak Japanese,
English
Chinese
Korean
Vietnamese
Nepali, etc.
You can talk in real time while looking at the screen .
Some stores have staff who can speak foreign languages🗣️
In urban areas and areas with many foreign customers, there are stores that have staff who can speak English and Chinese .
Check out the following areas in particular:
Tokyo (Shinjuku, Shibuya, Akihabara, etc.)
Osaka (Umeda/Namba)
Nagoya and Fukuoka
Around the university and tourist spots
List of shops that offer foreign language service and how to find them [How to avoid mistakes]🔍
It's best to use the shop search on the official website
By using Rakuten Mobile's official " Shop Search/Store Reservation Page , " you can easily find stores that can provide service in foreign languages.
💡Points
When making a reservation, please state that you would like to have services in a foreign language.
After completing the reservation, the store will contact you to confirm whether it is possible to accommodate your request.
This alone will prevent any problems on the day.
Please call before coming to check.
"Are there any English-speaking staff?" "Can you explain things in Chinese?"
These points vary depending on the store , so we recommend calling before visiting.
Rakuten Mobile Shops that support foreign languages
Rakuten Mobile has introduced the AI interpreter "PokeTalk" in some stores to support customers who wish to be served in a foreign language. The AI interpreter "PokeTalk" supports many languages, including English, Korean, Chinese, and Vietnamese. Please see here for a list of supported languages . The stores that have introduced the AI interpreter are listed below (as of August 27, 2025).
You can make a reservation to visit the store from the store URL page. If you enter the referral campaign on this website in advance and then sign a contract at the store, you will be eligible for the referral campaign .
# | Shop Name | Prefectures | Shop URL |
1 | Pole Town Sapporo Shop | Hokkaido | |
2 | AEON Mall Morioka Minami Shop | Iwate | |
3 | Sendai Station West Exit Shop | Miyagi | |
4 | AEON Mall Shin-Rifu Minami Building Shop | Miyagi | |
5 | Eagles Stadium Shop Sendai Shop | Miyagi | |
6 | Sendai Chuo-dori Shop | Miyagi | |
7 | AEON Style Sendai Oroshimachi Shop | Miyagi | |
8 | AEON Mall Yamagata Minami Shop | Yamagata | |
9 | AEON Mall Iwaki Onahama Shop | Fukushima | |
10 | AEON Mall Tsukuba Shop | Ibaraki | |
11 | AEON Mall Tsuchiura Shop | Ibaraki | |
12 | AEON Town Moriya Shop | Ibaraki | |
13 | AEON Mall Mito Uchihara Shop | Ibaraki | |
14 | Ashikaga Com1st Shop | Tochigi | |
15 | AEON Mall Sano Shintoshi Shop | Tochigi | |
16 | Lake Town mori Shop | Saitama | |
17 | AEON Mall Kasukabe Shop | Saitama | |
18 | Kawagoe Crea Mall Shop | Saitama | |
19 | LaLaport Shin-Misato Shop | Saitama | |
20 | Musashi-Urawa Mare Shop | Saitama | |
twenty one | AEON Mall Kita-Toda Shop | Saitama | |
twenty two | Ario Fukaya Shop | Saitama | |
twenty three | Marui Family Shiki Shop | Saitama | |
twenty four | AEON Mall Makuhari Shintoshin Shop | Chiba | |
twenty five | Seven Park Ario Kashiwa Shop | Chiba | |
26 | Across Mall Shinkamagaya Shop | Chiba | |
27 | Inage Shop | Chiba | |
28 | Beisia Sakura Shop | Chiba | |
29 | AEON Mall Kisarazu Shop | Chiba | |
30 | AEON Mall Chiba New Town Shop | Chiba | |
31 | AEON Mall Narita Shop | Chiba | |
32 | Matsudo Shop | Chiba | |
33 | Urayasu Shop | Chiba | |
34 | Shibuya Koen-dori Shop | Tokyo | |
35 | Futako-Tamagawa Shop | Tokyo | |
36 | Ginza Shop | Tokyo | |
37 | Omori Station Front Shop | Tokyo | |
38 | AEON Mall Tama Hirayama no Mori Shop | Tokyo | |
39 | AEON Mall Musashi Murayama Shop | Tokyo | |
40 | Iias Takao Shop | Tokyo | |
41 | Shimokitazawa Shop | Tokyo | |
42 | Ikebukuro East Exit Shop | Tokyo | |
43 | Ikebukuro West Exit Shop | Tokyo | |
44 | Gotanda Station Front Shop | Tokyo | |
45 | Ario Kitasuna Shop | Tokyo | |
46 | Ario Nishiarai Shop | Tokyo | |
47 | Roppongi Shop | Tokyo | |
48 | Ueno Hirokoji Shop | Tokyo | |
49 | Kasai Shop | Tokyo | |
50 | Akabane Shop | Tokyo | |
51 | Happy Road Oyama Shop | Tokyo | |
52 | Musashi-Koyama Shop | Tokyo | |
53 | Kyodo Shop | Tokyo | |
54 | Meguro Shop | Tokyo | |
55 | Akihabara Shop | Tokyo | |
56 | Takadanobaba Shop | Tokyo | |
57 | Koenji Shop | Tokyo | |
58 | Komagome Shop | Tokyo | |
59 | Ito-Yokado Musashisakai Shop | Tokyo | |
60 | Mits Kokubunji Shop | Tokyo | |
61 | Oimachi Shop | Tokyo | |
62 | Cocolia Tama Center Shop | Tokyo | |
63 | Nishikasai Shop | Tokyo | |
64 | Otsuka Shop | Tokyo | |
65 | Asakusa Shop | Tokyo | |
66 | Omotesando Shop | Tokyo | |
67 | Tokyo Solamachi Shop | Tokyo | |
68 | Kawasaki Zero Gate Shop | Kanagawa | |
69 | Mizonokuchi Shop | Kanagawa | |
70 | Ofuna Shop | Kanagawa | |
71 | Shonandai Shop | Kanagawa | |
72 | Hon-Atsugi Shop | Kanagawa | |
73 | Tressa Yokohama Shop | Kanagawa | |
74 | Shin-Yurigaoka OPA Shop | Kanagawa | |
75 | Tokyu Department Store Tama Plaza Shop | Kanagawa | |
76 | Ario Hashimoto Shop | Kanagawa | |
77 | AEON Mall Shibata Shop | Niigata | |
78 | Favore Shop | Toyama | |
79 | Fair Mall Fukui Owada Shop | Fukui | |
80 | Laza Walk Kai Futaba Shop | Yamanashi | |
81 | Ario Ueda Shop | Nagano | |
82 | Tsutaya Books Forest Mall Sakudaira Shop | Nagano | |
83 | AEON Mall Ogaki Shop | Gifu | |
84 | Colorful Town Gifu Shop | Gifu | |
85 | AEON Mall Hamamatsu Shitoro Shop | Shizuoka | |
86 | Nagoya Sakae Mori no Chikagai Shop | Aichi | |
87 | AEON Mall Nagoya Dome Mae Shop | Aichi | |
88 | AEON Mall Higashiura Shop | Aichi | |
89 | AEON Mall Aratamabashi Shop | Aichi | |
90 | AEON Mall Kisogawa Shop | Aichi | |
91 | Mozo Wonder City Shop | Aichi | |
92 | Nagoya Unimall Shop | Aichi | |
93 | LaLaport Nagoya Minato Aquls Shop | Aichi | |
94 | AEON Style Toyota Shop | Aichi | |
95 | Leaf Walk Inazawa Shop | Aichi | |
96 | Terrace Walk Ichinomiya Shop | Aichi | |
97 | Airport Walk Nagoya Shop | Aichi | |
98 | Versa Walk Nishio Shop | Aichi | |
99 | Nagoya Sakae Otsu-dori Shop | Aichi | |
100 | AEON Mall Toi Shop | Mie | |
101 | AEON Mall Kyoto Gojo Shop | Kyoto | |
102 | AEON Mall Kumiyama | Kyoto | |
103 | Kyoto Shijo-dori Shop | Kyoto | |
104 | Rakuhoku Hankyu Square Shop | Kyoto | |
105 | Fushimi Otesuji Shop | Kyoto | |
106 | AEON Mall Kyoto Katsuragawa Shop | Kyoto | |
107 | Shinsaibashi Shop | Osaka | |
108 | AEON Mall Ibaraki Shop | Osaka | |
109 | AEON Mall Sakai Teppocho Shop | Osaka | |
110 | Namba Walk Shop | Osaka | |
111 | Ario Yao Shop | Osaka | |
112 | Juso Station Front Street Shop | Osaka | |
113 | LaLaport Izumi Shop | Osaka | |
114 | AEON Mall Osaka Dome City Shop | Osaka | |
115 | AEON Mall Tsurumi Ryokuchi Shop | Osaka | |
116 | Takatsuki Center Street Shop | Osaka | |
117 | LaLaport EXPOCITY Shop | Osaka | |
118 | AEON Mall Dainichi Shop | Osaka | |
119 | AEON Fujiidera SC Shop | Osaka | |
120 | Ario Otori Shop | Osaka | |
121 | Esaka Shop | Osaka | |
122 | Keihan Suminodo Shop | Osaka | |
one two three | Semboku Panjo Shop | Osaka | |
124 | Izumi Kannonji Shop | Osaka | |
125 | Umeda Chayamachi Shop | Osaka | |
126 | Uehommachi YUFURA Shop | Osaka | |
127 | Nanba Nansan-dori Shop | Osaka | |
128 | Nitori Mall Hirakata Shop | Osaka | |
129 | Kobe Sannomiya Center Street 2-chome Shop | Hyogo | |
130 | AEON Mall Kobe Kita Shop | Hyogo | |
131 | LaLaport Koshien Shop | Hyogo | |
132 | Kobe Sannomiya Center Plaza Shop | Hyogo | |
133 | Ario Kakogawa Shop | Hyogo | |
134 | AEON Mall Himeji River City Shop | Hyogo | |
135 | AEON Mall Inagawa Shop | Hyogo | |
136 | Mikage Classe Shop | Hyogo | |
137 | AEON Mall Kobe Minami Shop | Hyogo | |
138 | Nara Family Shop | Nara | |
139 | Raspa Nishiyamato Shop | Nara | |
140 | AEON Mall Nara Tomigaoka Shop | Nara | |
141 | AEON Mall Wakayama Shop | Wakayama | |
142 | WAY Books Iwade Shop | Wakayama | |
143 | AEON Mall Hiyoshidu Shop | Tottori | |
144 | Yume Town Izumo Shop | Shimane | |
145 | AEON Mall Kurashiki Shop | Okayama | |
146 | Hiroshima Hondori Shop | Hiroshima | |
147 | Yume Town Hatsukaichi Shop | Hiroshima | |
148 | AEON Mall Hiroshima Gion Shop | Hiroshima | |
149 | Sea Mall Shimonoseki Shop | Yamaguchi | |
150 | AEON Mall Imabari Shintoshi Shop | Ehime | |
151 | AEON Mall Kochi Shop | Kochi | |
152 | MARK IS Fukuoka Momochi Shop | Fukuoka | |
153 | AEON Mall Fukutsu Shop | Fukuoka | |
154 | Fukuoka Tenjin Nishi-dori Shop | Fukuoka | |
155 | Yume Town Hakata Shop | Fukuoka | |
156 | Yume Town Omuta Shop | Fukuoka | |
157 | AEON Mall Yahata Higashi Shop | Fukuoka | |
158 | Yume Town Kurume Shop | Fukuoka | |
159 | AEON Mall Kumamoto Shop | Kumamoto | |
160 | AEON Mall Uki Shop | Kumamoto | |
161 | AEON Nobeoka SC Shop | Miyazaki | |
162 | AEON Mall Miyazaki Shop | Miyazaki |
Why Rakuten Mobile is popular among foreigners📶✨
Unlimited data plans are incredibly cheap
The biggest appeal of Rakuten Mobile is the low price of the unlimited data plan, which costs just 3,278 yen (tax included) per month .
✔ Video ✔ Social Media ✔ Map and translation apps
This plan is ideal for foreigners who use the internet a lot.
Supports eSIM for easy same-day activation📲
Rakuten Mobile can activate your eSIM-compatible smartphone on the same day .
No need to pick up a SIM card
Easy to use even for those who have just arrived in Japan
This is also something that is highly appreciated by foreign students and international students.
Rakuten Mobile is recommended for foreigners like these🎯
International students🎓
Don't worry if you're not confident in your Japanese
Unlimited data for online classes
Those living in Japan on a work visa
Suitable for long-term use
Cheaper than major carriers
Foreign family living in Japan 👨👩👧
Easy for families to sign up
Simple support system
Frequently Asked Questions (Foreigner Contract Q&A)❓
Is it okay if I don't speak any Japanese?
👉 No problem. Many shops offer translation services.
Can I sign a contract with just my passport?
👉 Please check the documents required for the following procedure.
Residence card: valid
Identification documents: In addition to your residence card, you may need to provide a driver's license or passport.
Credit card or bank account: Required as payment method.
Email address: Required for contract procedures and communication.
Can online contracts be signed in foreign languages?
👉 English page available. With eSIM, you can complete the process without visiting a store.
Summary | Rakuten Mobile has shops that offer services in foreign languages, so you can rest assured
✅ Rakuten Mobile is available to foreigners, international students, and those on working visas. ✅ Many stores offer foreign language support (translation devices). ✅ Some stores in urban areas have staff who can speak foreign languages. ✅ Unlimited data and eSIM support make it ideal for life in Japan.
For foreigners who are worried about getting a smartphone contract in Japan, we highly recommend Rakuten Mobile as your first choice .
With our current employee referral campaign, you can earn 14,000 points if you switch carriers (MNP) and 11,000 points if you don't switch carriers . Renewal contracts are also eligible. Take advantage of this offer when switching your smartphone or signing up for a new one.
