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Which mobile phone is easy to cancel? Which SIM card is safe for short-term stays or when planning to return to your home country? [Comprehensive guide for foreigners]📱✈️

  • Writer: 楽天モバイルの体験を語る社員
    楽天モバイルの体験を語る社員
  • 4 days ago
  • 6 min read

"I want to sign a mobile phone contract in Japan, but I'm worried about whether I can cancel it properly before returning home..." "Will I have to pay a penalty if I cancel mid-way through the contract?" "I'll be in trouble if I can't cancel it because I don't understand Japanese..."In this article, we will thoroughly explain which mobile phone companies are safe for foreigners staying in Japan for a short period of time or planning to return to their home country. We recommend Rakuten Mobile if you want to avoid cancellation issues.



Which mobile phone is easy to cancel? Which SIM card is safe for short-term stays or when planning to return to your home country? [Comprehensive guide for foreigners]📱✈️
Which mobile phone is easy to cancel? Which SIM card is safe for short-term stays or when planning to return to your home country? [Comprehensive guide for foreigners]

Conclusion | If you're looking for "ease of cancellation," Rakuten Mobile is the best option.


First, the conclusion.

👉If you value ease of cancellation, Rakuten Mobile is the most reliable option .


The reason is 👇

  • No contract period restrictions

  • No early cancellation penalty

  • Can be completed online

  • You can cancel without going to the store


This is a career that is ideal for short-term stays, international students, working holiday makers, and those planning to return to their home countries.




Will I be charged a penalty if I cancel mid-contract?

What is the cancellation fee for Rakuten Mobile?

👉Rakuten Mobile does not charge a cancellation fee even if you cancel your contract midway.

So-called,

  • 2-year contract

  • Update month

  • Cancellation fee: 9,500 yen

There are no rules like this.

Therefore, even foreigners who are unsure when they will return to their home country or who only want to use it for a few months can sign a contract with peace of mind.




Reasons why Rakuten Mobile is safe for short-term stays and those planning to return to their home country ✈️

You don't have to choose when to cancel

Rakuten Mobile has a simple system that allows you to use it for as long as you want and cancel it when you no longer need it .

  • End of study abroad

  • Termination of contract

  • Sudden return home

In any case, the low hurdle for cancellation is a major advantage.




Things you should check before canceling your Rakuten Mobile contract:


Before you begin the cancellation process, please make sure to check the following:

✔ Cancel while you're in Japan

👉 After you leave the country, you may not be able to use SMS authentication or log in.

Be sure to cancel your contract while you are in Japan .


✔ Check for outstanding payments

👉 If you have unpaid bills, you may not be able to cancel your subscription and may be charged additional fees.

We recommend checking in advance on my Rakuten Mobile.


✔ Check your Rakuten Points balance🎁

👉 After cancellation, it may be difficult to use your points.

It's safe to cancel after using up the points.




Is it easy to cancel Rakuten Mobile?


Conclusion: It's very easy

Cancellation of Rakuten Mobile can be completed online (my Rakuten Mobile) .


Cancellation process (image)

  • Log in

  • Cancellation procedure

  • Confirm and complete

No phone calls or paperwork are required.

Even for foreigners who are unsure about their Japanese, the fact that they can complete the procedure without going to a store is a great relief.




Specific steps to cancel your Rakuten Mobile contract [No need to worry, even without images]📲


Here we will explain the actual cancellation procedure step by step.


STEP 1 | Log in to my Rakuten Mobile 🔐

First, log in to 👉 my Rakuten Mobile .

  • Rakuten ID

  • password

is required.

If you cannot log in, please reset your password first.


STEP 2 | Select "Contract Plan" or "Various Procedures" 📄

After logging in, 👉 your current line information will be displayed.

From among them,

  • "Subscription plan" or

  • "Various procedures"

Select


STEP 3 | Select "Cancel" 🛑

As you proceed further down the screen, you will see the option 👉 "Cancel" or "Cancel Line."

  • Switching to another carrier (MNP)

  • Complete cancellation

You may also see the following options:

👉If you no longer need the number when you return to your home country, select "Cancel."


STEP 4 | Check the notes and agree ✔️

Rakuten Mobile will display a few important points to note before you cancel your contract.

The contents are 👇

  • After cancellation, the line will no longer be usable

  • Rakuten Link will no longer be available

Such general content.

After reviewing, accept and proceed.


STEP 5 | Cancellation procedure complete 🎉

Finally, 👉 When the "Cancellation Completed" screen appears, the procedure is complete .

A cancellation confirmation email will be sent to your registered email address, so be sure to save it.




When will the cancellation take effect? What will happen to the fee?


Timing of cancellation

👉After the cancellation procedure is completed, the line will be disconnected on the same day or the next day .


Regarding the final month's fee

👉 Rakuten Mobile charges based on usage, so you won't be charged a hefty penalty even if you cancel mid-month .





Cancellation points that foreigners should pay particular attention to ⚠️


✔ Don't try to cancel after leaving the country

👉 I'm having trouble with SMS authentication.


✔ Don't confuse MNP with cancellation

👉 If you are returning to your home country, you can simply cancel your contract. 👉 If you are switching to another carrier in Japan, you can use MNP.


✔ Check if you have any remaining installment payments on your device

👉 You may continue to pay for the device even after cancellation.




Rakuten Mobile has a "foreigner-friendly cancellation design"✨

One of the reasons why foreigners choose Rakuten Mobile is 👇

  • No cancellation fee

  • No restrictions

  • Completed online

  • No store required

👉It is designed to make cancellation less likely to cause any problems .





How can I avoid the trouble of "I don't know how to cancel"? ⚠️


Why foreigners fail to cancel their mobile phone contracts in Japan👇

  • Cancellation only by phone

  • Store exclusive

  • Japanese only

There are many cases like this.

Rakuten Mobile is 👇

  • Completed online

  • Can be operated by the contract holder himself

  • Simple UI

👉It has the advantage of being low risk of not knowing how to cancel .




Important points to check before canceling your contract:


Cancellation must be done before returning to Japan

👉 You may not be able to log in or use SMS authentication after leaving Japan.

It is important to cancel before you leave the country .


Is the final month's fee prorated?

With Rakuten Mobile, you are billed according to your usage .

The reassuring thing about this service is that even if you cancel in the middle of the month, you are unlikely to be charged an unnecessary high amount .




Is Rakuten Mobile a good choice for short-term stays?


If you have a residence card, yes.

  • Staying for more than six months

  • international student

  • Working Holiday

If so, 👉Rakuten Mobile is recommended even for short-term use .


However 👇

  • Tourist Visa

  • No residence card

In this case, choose a short-term eSIM or prepaid SIM.




Is Rakuten Mobile really easier to cancel than other carriers?

At other companies 👇

  • The cancellation month is set

  • Return procedures required

  • You can't cancel without calling

There are cases like this.


Rakuten Mobile's biggest difference is that it offers three features: no commitments, no returns, and the service is completed online .




Summary of things to note when canceling a mobile phone contract for foreigners in Japan ⚠️


Points that foreigners should pay particular attention to:

  • Is there a contract period?

  • Is there a cancellation fee?

  • Is there an online way to cancel?

  • Can I still complete the procedure after returning to my home country?

👉Rakuten Mobile meets all of these requirements .




Summary | If you're planning a short-term stay or returning home, choose a hotel that's easy to cancel.


If you're looking for a mobile phone that's easy to cancel, Rakuten Mobile is a very reliable option .

  • No penalty fee

  • No restrictions

  • Online cancellation

  • Easy to understand for foreigners


For those staying for a short period of time, studying abroad, working holiday makers, or those planning to return to their home country, the key to success is to prioritize "ease of cancellation" over "price" 📱✨

To everyone coming to Japan from overseas

We've prepared a short guide for you, choose your language to find out more.

Rakuten Mobile employees talk about their experiences

Blog author and Rakuten employee
  • X

The author of this blog is a current Rakuten employee. In this blog, I will share my honest impressions of my mobile phone charges and signal conditions after switching from SoftBank, which I had been using since my student days, to Rakuten Mobile. I will share information on switching mobile phones (MNP), re-contracting, comparing mobile phones, mobile phone charges, model changes, campaigns, family discounts, and special offers. Currently, the employee referral campaign allows you to earn 14,000 points if you switch (MNP) and 11,000 points if you do not switch. Those who are re-contracting can also apply. Please make use of this opportunity to switch your smartphone or sign up for a new smartphone contract.

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