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라쿠텐 모바일로 외국어 대응할 수 있는 숍은 어디? 일본어 말할 수 없어도 OK! 외국인·유학생도 안심의 점포 리스트와 찾아내는 방법을 해설

  • Dec 31, 2025
  • 8 min read

Updated: Jan 10

외국인·유학생·취업 비자도 안심하고 계약할 수 있는 이유를 해설!

일본에서 스마트폰 계약하고 싶지만 일본어가 불안… 」「 라쿠텐 모바일은 외국어 대응하고 있는 거야?

그런 외국인 쪽·유학생·일본 거주 쪽을 향해, 이 기사에서는 라쿠텐 모바일로 외국어 대응할 수 있는 숍 리스트나 찾아내는 방법·대응 내용·추천 포인트 를 알기 쉽게 해설합니다✨


라쿠텐 모바일로 외국어 대응할 수 있는 숍은 어디? 외국인·유학생도 안심의 점포 리스트와 찾아내는 방법을 해설
라쿠텐 모바일로 외국어 대응할 수 있는 숍은 어디? 일본어 말할 수 없어도 OK! 외국인·유학생도 안심의 점포 리스트와 찾아내는 방법을 해설


라쿠텐 모바일은 외국인도 계약할 수 있나요? 🤔

결론부터 말하면, 라쿠텐 모바일은 외국인·유학생·취업비자 분들도 문제없이 계약 가능 합니다.

게다가 최근에는 ✅ 외국인 이용자의 증가 ✅ 데이터 무제한 플랜의 인기를 배경으로, 외국어 대응의 체제가 상당히 강화 되고 있습니다.




라쿠텐 모바일로 외국어 대응할 수 있는 숍이란? 🌍


외국어 대응의 기본은 「다언어 지원」

라쿠텐 모바일의 많은 숍에서는, AI 번역기(포켓토크 등)를 사용한 다언어 대응 을 도입하고 있습니다.

따라서 일본어를 말할 수 없어도 👇

  • 영어

  • 중국어

  • 한국어

  • 베트남어

  • 네팔어 등

화면을 보면서 실시간으로 대화가 가능 합니다 📱✨


스탭이 외국어 대응할 수 있는 점포도 있다🗣️

도시부나 외국인 이용자가 많은 지역에서는 영어・중국어를 할 수 있는 스탭이 재적하고 있는 점포 도 있습니다.

특히 이하의 에리어는 요체크👇

  • 도쿄(신주쿠·시부야·아키하바라 등)

  • 오사카(우메다・난바)

  • 나고야・후쿠오카

  • 대학 주변·관광지




외국어 대응 숍 리스트와 찾는 방법【실패하지 않는 방법】🔍


공식 사이트의 숍 검색을 사용하는 것이 베스트

라쿠텐 모바일 공식의 숍 검색・내점 예약 페이지 를 사용하는 것으로, 외국어 대응이 가능한 점포를 찾기 쉬워집니다.

💡 포인트

  • 내점 예약시 「외국어 대응 희망」이라고 전한다

  • 예약 완료 후, 점포로부터의 연락으로 대응 여부를 확인

이것만으로 당일의 문제를 방지합니다 👍


내점전에 전화로 확인하면 안심📞

「영어 대응 스탭은 있어?」 「중국어로 설명해 줄 수 있을까?」

라고 하는 점은, 점포에 의해 차이가 있기 때문에, 내점전의 전화 확인을 추천입니다.


외국어를 지원하는 라쿠텐 모바일 숍

라쿠텐 모바일에서는, 일부의 숍에서 AI 통역기 「포켓토크」를 도입해, 외국어로의 접객을 희망하는 고객을 서포트하고 있습니다. AI 통역기 '포케톡'은 영어, 한국어, 중국어, 베트남어 등 많은 언어를 지원합니다. 대응하고 있는 언어는, 이쪽 을 봐 주세요. AI 통역기를 도입하고 있는 점포는, 아래와 같은 점포입니다(2025년 8월 27일 시점).



#

숍명/Shop Name

도도부현/Prefectures

숍 URL/Shop URL

1

폴타운 삿포로점/Pole Town Sapporo Shop

홋카이도/Hokkaido

2

이온 몰 모리오카 미나미점/AEON Mall Morioka Minami Shop

이와테/Iwate

3

센다이역 서쪽 출구점/Sendai Station West Exit Shop

미야기/미야기

4

이온 몰 신리부 남관점/AEON Mall Shin-Rifu Minami Building Shop

미야기/미야기

5

이글스 스타디움 숍 센다이점/Eagles Stadium Shop Sendai Shop

미야기/미야기

6

센다이 주오도리점/Sendai Chuo-dori Shop

미야기/미야기

7

이온 스타일 센다이 도매초점/AEON Style Sendai Oroshimachi Shop

미야기/미야기

8

이온 몰 야마가타 미나미점/AEON Mall Yamagata Minami Shop

야마가타 / Yamagata

9

이온 몰 이와키 오나하마점/AEON Mall Iwaki Onahama Shop

후쿠시마/후쿠시마

10

이온 몰 쓰쿠바점/AEON Mall Tsukuba Shop

이바라키/이바라키

11

이온 몰 츠치우라점/AEON Mall Tsuchiura Shop

이바라키/이바라키

12

이온 타운 모리야점/AEON Town Moriya Shop

이바라키/이바라키

13

이온 몰 미토 우치하라점/AEON Mall Mito Uchihara Shop

이바라키/이바라키

14

아시카가 컴퍼스트점/Ashikaga Com1st Shop

도치기/토치기

15

이온 몰 사노 신도시점/AEON Mall Sano Shintoshi Shop

도치기/토치기

16

레이크 타운 mori점/Lake Town mori Shop

사이타마/사이타마

17

이온 몰 카스가베점/AEON Mall Kasukabe Shop

사이타마/사이타마

18

가와고에 클레어 몰점/Kawagoe Crea Mall Shop

사이타마/사이타마

19

라라포토 신미사토점/LaLaport Shin-Misato Shop

사이타마/사이타마

20

무사시우라와 마레점/Musashi-Urawa Mare Shop

사이타마/사이타마

21

이온 몰 키타도다점/AEON Mall Kita-Toda Shop

사이타마/사이타마

22

아리오 후카야점/Ario Fukaya Shop

사이타마/사이타마

23

마루이 패밀리 시키점/Marui Family Shiki Shop

사이타마/사이타마

24

이온 몰 마쿠하리 신도심점/AEON Mall Makuhari Shintoshin Shop

치바/치바

25

세븐 파크 아리오 카시와점/Seven Park Ario Kashiwa Shop

치바/치바

26

아크로스몰 신가마가야점/Across Mall Shinkamagaya Shop

치바/치바

27

이나게점/Inage Shop

치바/치바

28

베이시아 사쿠라점/Beisia Sakura Shop

치바/치바

29

이온 몰 키사라즈점/AEON Mall Kisarazu Shop

치바/치바

30

이온 몰 지바 뉴타운점/AEON Mall Chiba New Town Shop

치바/치바

31

이온 몰 나리타점/AEON Mall Narita Shop

치바/치바

32

마츠도점/Matsudo Shop

치바/치바

33

우라야스점/Urayasu Shop

치바/치바

34

시부야 공원거리점/Shibuya Koen-dori Shop

도쿄/도쿄

35

후타코타마가와점/Futako-Tamagawa Shop

도쿄/도쿄

36

긴자점/Ginza Shop

도쿄/도쿄

37

오모리역 앞점/오모리 역 Front Shop

도쿄/도쿄

38

이온 몰 타마헤이의 숲점/AEON Mall Tama Hirayama no Mori Shop

도쿄/도쿄

39

이온 몰 무사시 무라야마점/AEON Mall Musashi Murayama Shop

도쿄/도쿄

40

이어스 타카오점/Iias Takao Shop

도쿄/도쿄

41

시모키타자와점/Shimokitazawa Shop

도쿄/도쿄

42

이케부쿠로 동쪽 출구점/Ikebukuro East Exit Shop

도쿄/도쿄

43

이케부쿠로 서쪽 출구점/Ikebukuro West Exit Shop

도쿄/도쿄

44

고탄다역 앞점/Gotanda Station Front Shop

도쿄/도쿄

45

아리오 키타사점/Ario Kitasuna Shop

도쿄/도쿄

46

아리오 니시아라이점/Ario Nishiarai Shop

도쿄/도쿄

47

롯폰기점/Roppongi Shop

도쿄/도쿄

48

우에노 히로코지점/Ueno Hirokoji Shop

도쿄/도쿄

49

카사이점/Kasai Shop

도쿄/도쿄

50

아카바네점/Akabane Shop

도쿄/도쿄

51

해피로드 오야마점/Happy Road Oyama Shop

도쿄/도쿄

52

무사시코야마점/Musashi-Koyama Shop

도쿄/도쿄

53

경당점/Kyodo Shop

도쿄/도쿄

54

메구로점/Meguro Shop

도쿄/도쿄

55

아키하바라점/Akihabara Shop

도쿄/도쿄

56

타카다노바바점/Takadanobaba Shop

도쿄/도쿄

57

고엔지점/Koenji Shop

도쿄/도쿄

58

고마고메점/Komagome Shop

도쿄/도쿄

59

이토요카도 무사시 경점/Ito-Yokado Musashisakai Shop

도쿄/도쿄

60

미츠 고쿠분지점/Mits Kokubunji Shop

도쿄/도쿄

61

오이마치점/Oimachi Shop

도쿄/도쿄

62

코코리아 타마 센터점/Cocolia Tama Center Shop

도쿄/도쿄

63

니시카사이점/Nishikasai Shop

도쿄/도쿄

64

오츠카점/Otsuka Shop

도쿄/도쿄

65

아사쿠사점/Asakusa Shop

도쿄/도쿄

66

오모테산도점/Omotesando Shop

도쿄/도쿄

67

도쿄 소라마치점/Tokyo Solamachi Shop

도쿄/도쿄

68

가와사키 제로게이트점/Kawasaki Zero Gate Shop

가나가와/ Kanagawa

69

그루브의 입점/Mizonokuchi Shop

가나가와/ Kanagawa

70

오후나점/Ofuna Shop

가나가와/ Kanagawa

71

쇼난다이점/Shonandai Shop

가나가와/ Kanagawa

72

혼아쓰기점/Hon-Atsugi Shop

가나가와/ Kanagawa

73

트레사 요코하마점/Tressa Yokohama Shop

가나가와/ Kanagawa

74

신유리오카 오파점/Shin-Yurigaoka OPA Shop

가나가와/ Kanagawa

75

도큐 백화점 타마 플라자점/Tokyu Department Shop Tama Plaza Shop

가나가와/ Kanagawa

76

아리오 다리 본점/Ario Hashimoto Shop

가나가와/ Kanagawa

77

이온 몰 신발다점/AEON Mall Shibata Shop

니가타/니이가타

78

파보레점/Favore Shop

도야마/토야마

79

페어몰 후쿠이 오와다점/Fair Mall Fukui Owada Shop

후쿠이/후쿠이

80

라자 워크 카이 후타바점/Laza Walk Kai Futaba Shop

야마나시/야마나시

81

아리오 우에다점/Ario Ueda Shop

나가노/나가노

82

가쓰야 서점 포레스트 몰 사쿠헤이점/Tsutaya Books Forest Mall Sakudaira Shop

나가노/나가노

83

이온 몰 오가키점/AEON Mall Ogaki Shop

기후 / Gifu

84

화려한 타운 기후점/Colorful Town Gifu Shop

기후 / Gifu

85

이온 몰 하마마츠 시토로점/AEON Mall Hamamatsu Shitoro Shop

시즈오카/시즈오카

86

나고야 사카모리의 지하가점/Nagoya Sakae Mori no Chikagai Shop

아이치/아이치

87

이온 몰 나고야 돔 앞점/AEON Mall Nagoya Dome Mae Shop

아이치/아이치

88

이온 몰 히가시우라점/AEON Mall Higashiura Shop

아이치/아이치

89

이온 몰 신즈바시점/AEON Mall Aratamabashi Shop

아이치/아이치

90

이온 몰 기소가와점/AEON Mall Kisogawa Shop

아이치/아이치

91

mozo 원더 시티점/Mozo Wonder City Shop

아이치/아이치

92

나고야 유니몰점/Nagoya Unimall Shop

아이치/아이치

93

라라포토 나고야 미나토 아크루스점/LaLaport Nagoya Minato Aquls Shop

아이치/아이치

94

이온 스타일 도요타점/AEON Style Toyota Shop

아이치/아이치

95

리프 워크 이나자와점/Leaf Walk Inazawa Shop

아이치/아이치

96

테라스 워크 이치노미야점/Telass Walk Ichinomiya Shop

아이치/아이치

97

에어포트 워크 나고야점/Airport Walk Nagoya Shop

아이치/아이치

98

베르사워크 니시오점/Versa Walk Nishio Shop

아이치/아이치

99

나고야 사카에 오쓰 도리점/Nagoya Sakae Otsu-dori Shop

아이치/아이치

100

이온 몰 동원점/AEON Mall Toi Shop

미에 / Mie

101

이온 몰 교토 고조점/AEON Mall Kyoto Gojo Shop

교토/교토

102

이온 몰 쿠오야마점/AEON Mall kumiyama

교토/교토

103

교토 시조 도리점/Kyoto Shijo-dori Shop

교토/교토

104

낙북 한큐 스퀘어점/Rakuhoku Hankyu Square Shop

교토/교토

105

후시미오테스지점/Fushimi Otesuji Shop

교토/교토

106

이온 몰 교토 가쓰라가와점/AEON Mall Kyoto Katsuragawa Shop

교토/교토

107

신사이바시점/Shinsaibashi Shop

오사카/오사카

108

이온 몰 이바라키점/AEON Mall Ibaraki Shop

오사카/오사카

109

이온 몰 사카이 철포초점/AEON Mall Sakai Teppocho Shop

오사카/오사카

110

난바 워크점/Namba Walk Shop

오사카/오사카

111

아리오 야오점/Ario Yao Shop

오사카/오사카

112

주조역 앞 노면점/Juso Station Front Street Shop

오사카/오사카

113

라라포토 이즈미점/LaLaport Izumi Shop

오사카/오사카

114

이온 몰 오사카 돔 시티점/AEON Mall Osaka Dome City Shop

오사카/오사카

115

이온 몰 쓰루미 녹지점/AEON Mall Tsurumi Ryokuchi Shop

오사카/오사카

116

다카쓰키 센터가점/ Takatsuki Center Street Shop

오사카/오사카

117

라라포토 EXPOCITY점/LaLaport EXPOCITY Shop

오사카/오사카

118

이온 몰 다이니치점/AEON Mall Dainichi Shop

오사카/오사카

119

이온 후지이지 SC점/AEON Fujiidera SC Shop

오사카/오사카

120

아리오 봉점/Ario Otori Shop

오사카/오사카

121

에사카점/Esaka Shop

오사카/오사카

122

게이한 스미노도점/ Keihan Suminodo Shop

오사카/오사카

123

센호쿠 판조점/Semboku Panjo Shop

오사카/오사카

124

이즈미칸논지점/이즈미 Kannonji Shop

오사카/오사카

125

우메다챠야마치점/Umeda Chayamachi Shop

오사카/오사카

126

우에혼마치 YUFURA점/Uehommachi YUFURA Shop

오사카/오사카

127

난바 난산도리점/Nanba Nansan-dori Shop

오사카/오사카

128

니트리몰 히라카타점/Nitori Mall Hirakata Shop

오사카/오사카

129

고베 산노미야 센터 거리 2가점/Kobe Sannomiya Center Street 2-chome Shop

효고/효고

130

이온 몰 고베 기타점/AEON Mall Kobe Kita Shop

효고/효고

131

라라포토 고시엔점/LaLaport Koshien Shop

효고/효고

132

고베 산노미야 센터 플라자점/Kobe Sannomiya Center Plaza Shop

효고/효고

133

아리오 카고가와점/Ario Kakogawa Shop

효고/효고

134

이온 몰 히메지 리버 시티점/AEON Mall Himeji River City Shop

효고/효고

135

이온 몰 이노나가와점/AEON Mall Inagawa Shop

효고/효고

136

미카게 클라세점/Mikage Classe Shop

효고/효고

137

이온 몰 고베 미나미점/AEON Mall Kobe Minami Shop

효고/효고

138

그럼 패밀리점/Nara Family Shop

나라/나라

139

라스파 니시야마토점/Raspa Nishiyamato Shop

나라/나라

140

이온 몰 나라 등미가오카점/AEON Mall Nara Tomigaoka Shop

나라/나라

141

이온 몰 와카야마점/AEON Mall Wakayama Shop

와카야마/와카야마

142

WAY 서점 이와데점/WAY Books Iwade Shop

와카야마/와카야마

143

이온 몰 히요시즈점/AEON Mall Hiyoshidu Shop

돗토리 / Tottori

144

유메타운 이즈모점/Yume Town Izumo Shop

시마네/시마네

145

이온 몰 구라시키점/AEON Mall Kurashiki Shop

오카야마 / Okayama

146

히로시마 혼도리점/Hiroshima Hondori Shop

히로시마/히로시마

147

유메타운 하츠카이치점/Yume Town Hatsukaichi Shop

히로시마/히로시마

148

이온 몰 히로시마 기온점/AEON Mall Hiroshima Gion Shop

히로시마/히로시마

149

시몰 시모노세키점/Sea Mall Shimonoseki Shop

야마구치/야마구치

150

이온 몰 이마바리 신도시점/AEON Mall Imabari Shintoshi Shop

에히메 / Ehime

151

이온 몰 고치점/AEON Mall Kochi Shop

고치/코치

152

MARK IS 후쿠오카 모모치점/MARK IS Fukuoka Momochi Shop

후쿠오카/후쿠오카

153

이온 몰 후쿠츠점/AEON Mall Fukutsu Shop

후쿠오카/후쿠오카

154

후쿠오카 텐진 니시도리점/Fukuoka Tenjin Nishi-dori Shop

후쿠오카/후쿠오카

155

유메타운 하카타점/Yume Town Hakata Shop

후쿠오카/후쿠오카

156

유메타운 오무타점/Yume Town Omuta Shop

후쿠오카/후쿠오카

157

이온 몰 하치만 동점/AEON Mall Yahata Higashi Shop

후쿠오카/후쿠오카

158

유메타운 구루메점/Yume Town Kurume Shop

후쿠오카/후쿠오카

159

이온 몰 구마모토점/AEON Mall Kumamoto Shop

구마모토/쿠마모토

160

이온 몰 우성점/AEON Mall Uki Shop

구마모토/쿠마모토

161

이온 노베오카 SC점/AEON Nobeoka SC Shop

미야자키/미야자키

162

이온 몰 미야자키점/AEON Mall Miyazaki Shop

미야자키/미야자키




라쿠텐 모바일이 외국인에게 인기있는 이유📶✨


데이터 무제한 계획이 압도적으로 저렴

라쿠텐 모바일 최대의 매력은 데이터 무제한 플랜이 월액 3,278엔(부가세 포함) 이라는 싸다.

✔ 동영상✔ SNS✔ 지도·번역 앱

를 많이 사용하는 외국인에게는 매우 궁합이 좋은 플랜입니다.


eSIM 대응으로 당일 개통하기 쉬운 📲

라쿠텐 모바일은 eSIM 대응 스마트 폰이라면 당일 개통도 가능 .

  • SIM 카드 수령 불필요

  • 방금 방문한 후에도 사용하기 쉽습니다.

라고 하는 점도, 외국인·유학생으로부터 평가되고 있습니다.





라쿠텐 모바일은 이런 외국인에게 추천 🎯


유학생분 🎓

  • 일본어에 자신이 없어도 안심

  • 데이터 무제한으로 온라인 수업도 OK

취업 비자로 일본에 사는 분 💼

  • 장기 이용에 적합

  • 대기업 경력보다 요금이 저렴

일본에 거주하는 외국인 패밀리👨👩👧

  • 가족과 계약하기 쉬운

  • 지원 체제가 간단





자주 묻는 질문(외국인 계약 Q&A)❓


일본어를 전혀 말할 수 없어도 괜찮습니까?

👉 문제 없습니다. 많은 상점에서 번역기를 사용한 대응이 가능합니다.


여권만으로 계약할 수 있나요?

👉 이하 수속에 필요한 서류가 됩니다, 확인해 주세요.

  • 체류카드 : 유효기간내의 것

  • 본인확인서류: 체류카드 외에 운전면허증이나 여권 등이 필요한 경우가 있습니다.

  • 신용 카드 또는 은행 계좌: 요금 지불 방법으로 필요합니다.

  • 이메일 주소: 계약 절차나 연락에 필요합니다.


온라인 계약에서도 외국어 대응할 수 있습니까?

👉 영어 페이지가 있습니다. eSIM이라면 내점 불필요로 완결할 수 있습니다.




정리 | 라쿠텐 모바일은 외국어 대응 숍이있어 안심 ✨

✅ 라쿠텐 모바일은 외국인·유학생·취업비자 분들도 계약 가능✅ 많은 숍에서 외국어(번역기) 대응 있음

「일본에서 스마트폰 계약이 불안…


지금 직원 소개 캠페인은 환승(MNP)이라면 14,000포인트, 환승 이외라면 11,000포인트 획득할 수 있습니다 . 재계약의 분도 신청 가능합니다. 스마트 폰 환승이나 새로운 스마트 폰 계약에 꼭 활용하십시오.

 
 
To everyone coming to Japan from overseas

We've prepared a short guide for you, choose your language to find out more.

What is Rakuten Mobile?

Rakuten Mobile is a mobile phone service operated by the Rakuten Group, a major Japanese internet company. Launched in April 2020 as Japan's fourth major mobile carrier, the service has attracted attention for its innovative pricing structure and wide range of services. Its greatest feature is its low-cost, high-quality service provided using its own Rakuten network. This cost-effective operating structure allows it to offer plans that are significantly cheaper than those of other major carriers.

Rakuten Mobile only offers one pricing plan, the "Rakuten Ultimate Plan." Its simplicity and ease of understanding are also a major attraction. You only pay for what you use. From light users with limited data usage to heavy users who want to use as much data as possible, Rakuten Mobile offers pay-as-you-go plans to meet a variety of needs.

If your monthly data usage is 3GB or less, the monthly fee is 1,078 yen. If your monthly data usage is between 3GB and 20GB, the monthly fee is 2,178 yen, and if it exceeds 20GB, unlimited data usage is applied for a monthly fee of 3,278 yen. In other words, the monthly fee is set according to your monthly data usage, and even if you use more than 20GB, your monthly basic fee will never exceed 3,278 yen.

By making good use of Rakuten Mobile's campaigns, you can significantly reduce your communication costs.

Rakuten Mobile also has no minimum contract period, so it's recommended for foreigners who are staying in Japan for a short period of time. Furthermore, there are no cancellation fees, so you can cancel at any time. (Note: If you have any remaining optional service fees or installment bills for your smartphone device, you will need to settle them.)

 

 

 

Why book with us

🔹 Easy-to-read, thorough explanations for everyone 🔹 Latest updates on Rakuten Mobile referral campaigns and switching (MNP) information 🔹 Beginner-friendly guide to contracts, cancellations, and price comparisons 🔹 Includes information on required documents and points to note for foreigners 🔹 Introducing the ultimate money-saving tips for lowering your smartphone bill with Rakuten Points

 

 

 

Can foreigners, international students, and those with work visas sign up for Rakuten Mobile?

To put it simply, any foreigner living in Japan can sign up for Rakuten Mobile.

Main residence statuses that can be used for contracts

🔹 International students

🔹 Work visa (Engineer, Specialist in Humanities, International Services, etc.)

🔹Specific Skills and Technical Intern Training

🔹 Permanent Resident/Spouse Visa: Generally, there is no problem as long as you have a residence card. *Please note that those with only a short-term stay (tourist visa) cannot sign a contract.

 

 

Why is it so popular among foreign visitors to Japan?

There are several reasons why Rakuten Mobile is highly popular among foreign visitors and residents of Japan.

 

🔹Simple pricing structure

A clear pay-as-you-go pricing plan with no complicated contract terms.

 

🔹Ease of contracting

Even foreigners can easily sign a contract if they have the necessary documents. Multilingual support is also being promoted.

 

🔹No minimum usage period

There is no contract period, so even those staying for a short period can use it easily.

 

🔹Benefits when using overseas

We offer a wide range of convenient services not only in Japan, but also when you return to your home country or travel to another country.

 

🔹Easy Japanese support

We strive to provide services using "easy Japanese" that is easy for foreigners to understand.

According to a survey conducted by MMD Research Institute in 2025, Rakuten Mobile achieved a 21.0% share in the "Ranking of Telecommunications Services Subscribed to by Foreign Residents," taking the top spot, beating out SoftBank (15.6%) and Docomo (14.5%).

Additionally, approximately 25% of subscribers at Rakuten Mobile shops are foreign nationals, a rapid increase of 8% compared to the previous year.

 

Details of Rakuten's Strongest Plan

Rakuten Mobile's pricing plan is characterized by its simplicity, with only one plan being the "Rakuten Strongest Plan."

The plan's price varies depending on the amount of data used.

 

🔹Price structure

The basic pricing structure for Rakuten's Strongest Plan is as follows:

Monthly data usage fee (tax included)

 

🔹0-3GB 1,078 yen

🔹Over 3GB to 20GB: 2,178 yen

🔹Over 20GB - Unlimited 3,278 yen

 

*If you apply the family discount, you will receive a 110 yen discount at each stage.

The appeal of this pricing structure is that even if you use a lot of data, the monthly fee will not exceed 3,278 yen.

Compared to other carriers in Japan, the price is very reasonable for an unlimited data plan.

 

🔹Call charges

When using the Rakuten Link app

  • Domestic calls: Free

  • International calls (applicable countries): Free

When using standard OS apps

  • 22 yen per 30 seconds

Rakuten Link is a dedicated app for Rakuten Mobile that allows you to make free domestic calls and international calls to selected countries. This is convenient not only for calling contacts in Japan while you're staying in Japan, but also for keeping in touch with family and friends back home.

 

🔹Data communication

  • 5G compatible (requires 5G area and compatible device)

  • Free tethering (added to your data plan)

With high-capacity, high-speed data communication available, you can comfortably use map apps, watch videos, and post on social media.

The tethering feature is also available at no additional cost, allowing you to access the internet on other devices such as laptops and tablets.

 

🔹Optional services

Service nameMonthly fee (tax included)Outline

・Unlimited 15-minute (standard) calls: 1,100 yen (first month free) Unlimited domestic calls of up to 15 minutes using the standard OS app

・Unlimited international calls for 980 yen. Unlimited calls to 65 designated countries and regions.

・Data charge of 500 yen/1GB is used to add high-speed data communication overseas.

 

 

Special services for foreign visitors to Japan

Rakuten Mobile offers several special services to meet the needs of foreign visitors to Japan.

 

🔹Inbound roaming service

The "Inbound Roaming Service," launched in March 2023, allows users of overseas telecommunications carriers affiliated with Rakuten Mobile to use Rakuten's networks while in Japan. This allows foreign visitors to Japan to use the same SIM card they use in their home country to access 4G and 5G data communications and voice calls within Japan. Rakuten has currently begun a partnership with Hong Kong's "3 Hong Kong," and plans to expand its partner network. Using this service eliminates the need to replace SIM cards or sign new contracts, making mobile communications within Japan even more convenient.

 

🔹Multilingual support

Rakuten Mobile is considerate of its foreign users and provides service information in "easy Japanese" and is working to provide multilingual support.

  • Official website now available in English

  • Provision of English versions of contract documents

  • Customer support in English

Additionally, eSIM-related services will be expanded to include English support from January 2025, with Chinese and Korean support planned in the future. By lowering the language barrier, the company is creating an environment where more foreigners can use the service with confidence.

 

🔹Airport counter service

Rakuten Mobile has dedicated counters at Narita International Airport and Chubu Centrair International Airport.

The following services are offered here:

  • New contract procedures for Rakuten Mobile

  • SIM card issuance

  • Wi-Fi router rental

  • Various setting support

If you complete the necessary procedures at the airport on the day of departure, the service will be ready for use immediately upon arrival.

This is a particularly encouraging service for those visiting Japan for the first time or those who are unsure about their Japanese language skills.

However, it is recommended that you arrive at least 150 minutes before your flight departure time.

 

 

 

Documents and procedures required for signing the contract

🔹 Required documents

The documents required for foreigners to sign up for Rakuten Mobile are as follows:

Identification document (one of the following)

  • A valid residence card with your address listed

  • Special permanent resident certificate

Prepare a payment method

  • Credit card in your name or Japanese bank account information (for direct debit)

  • Debit card (Rakuten Bank or Suruga Bank only)

others

  • Contact email address

  • MNP reservation number (only if transferring from another company)

🔹How to sign a contract

You can sign up for Rakuten Mobile online or in-store.

 

Online contract flow

  1. Visit the Rakuten Mobile official website

  2. Click "Apply"

  3. Select "Rakuten Strongest Plan"

  4. Select the option you need

  5. Select your SIM card type (physical SIM or eSIM)

  6. If you are also purchasing a smartphone, select the model.

  7. Enter contractor information

  8. Upload your identity document

  9. Select a phone number (new or transfer)

  10. Setting up payment methods

  11. After completing your application, your SIM card will be shipped after an examination.

     

Store contract process

  1. Find a Rakuten Mobile Shop

  2. Bring the necessary documents to the store

  3. Follow the staff's instructions to complete the contract procedure.

  4. Verify your identity and set up payment methods

  5. SIM card issuance and initial settings

Points to note

  • The name and address on your residence card must match exactly with the name and address on your contract information.

  • Foreign nationals must register with the name on their residence card or special permanent resident certificate.

  • In the "Last name" field, enter the name that appears on your residence card up to the first space.

  • In the "First name" field, enter your name after the first space.

  • If you have a middle name, please enter it in the First name field.

 

Rakuten Mobile's overseas use and international services

Rakuten Mobile offers convenient services to foreign visitors to Japan not only during their stay in Japan, but also after they return home or travel to other countries.

 

🔹International roaming service

One of Rakuten Mobile's greatest attractions is its comprehensive international data roaming service.

Characteristics of overseas data communications

  • Up to 2GB of free data per month (included in the plan price)

  • Covers 90 countries and regions around the world (covering major countries in Asia, North America, Europe, etc.)

  • After exceeding 2GB, unlimited data is available at speeds up to 128kbps

  • If you want to continue high-speed communication, you can charge your data for 500 yen in 1GB increments.

With this international roaming service, you can continue to use the Rakuten Mobile SIM card you signed up for in Japan even after returning to your home country.

Additional settings are required, but there is no need for complicated operations such as replacing the SIM card.

 

🔹International calls and SMS

When using the Rakuten Link app

  • Free international calls to Japanese phone numbers

  • Free calls between Rakuten Link users anywhere in the world

  • It does not count towards your data usage

When using standard apps

  • Pay-as-you-go pricing

  • The unlimited international calling option (¥980 per month) allows you to make calls to 65 countries and regions at a flat rate.

The international SMS function is also comprehensive, and by using the Rakuten Link app, you can send and receive international SMS for free both in Japan and overseas.

 

🔹International In-Flight Roaming

Starting in 2025, Rakuten Mobile will be available on board international flights at no additional charge.

If you are using a compatible airline or aircraft, data communication is possible even at an altitude of 10,000 meters.

This means you can use the internet to browse social media, check tourist information, and more, even during long flights.

 

 

 

 

About eSIM options

🔹 What is eSIM?

eSIM (embedded SIM) is a new technology that uses a chip built into a smartphone to download and use carrier information without using a physical SIM card.

This is a convenient service that does not require inserting or replacing a card and can be started immediately by completing the online procedure.

 

🔹Rakuten Mobile eSIM support status

Rakuten Mobile will begin full-scale expansion of its eSIM services from the second half of 2024.

The following benefits are particularly available to foreign visitors to Japan:

  • Immediate activation: You can start using your mobile phone as soon as you arrive in Japan in as little as one hour.

  • No physical card required: No need to receive or manage a SIM card.

  • Use multiple lines: You can use both a physical SIM and an eSIM on one device, so you can use your home SIM and a Japanese eSIM at the same time.

  • Simplified process: everything is done online, no need to go to the store

🔹Compatible models

To use Rakuten Mobile's eSIM, you need an eSIM-compatible smartphone.

The main compatible models are as follows:

  • iPhone: iPhone XS/XR and later models

  • Google Pixel: Pixel 3 and later models

  • Galaxy: Some models from the S20 series onwards

  • Other Android smartphones: Some models

We recommend that you check in advance whether your device is compatible with eSIM by checking Rakuten Mobile's list of devices that have been confirmed to work .

🔹 eSIM plans for foreign visitors to Japan

Rakuten Communications began offering an "eSIM plan reservation" feature for foreign visitors to Japan in January 2025.

It has the following features:

  • Simply enter your ID and password on the dedicated website to activate your account.

  • English available (Chinese and Korean will be available in the future)

  • Prepaid options also available

  • Can also be sold at hotel front desks and convenience stores

This feature will enable foreign visitors to Japan to prepare an eSIM before arriving in Japan and easily start using data communication services immediately after arriving.

Benefits of choosing Rakuten Mobile

There are many benefits for foreign visitors to Japan who choose Rakuten Mobile. Here we will summarize the main benefits.

 

🔹High cost performance

  • Transparent pricing: Pay only for what you use, no surprises

  • There is a limit: No matter how much you use, it will not exceed 3,278 yen per month.

  • Free calls: Calls can be made free of charge both domestically and internationally using the dedicated app.

  • No minimum contract period: Cancel without penalty even for short stays

🔹Convenience of overseas use

  • 2GB of free international data per month: Available in over 90 countries and regions

  • In-flight roaming support: Data communication is possible even on eligible aircraft

  • Enhanced international calling: Calls to Japanese numbers are free with the Rakuten Link app

🔹Ease of contracting

  • eSIM compatible: Instant activation online

  • Multilingual support: English display available, Chinese and Korean support planned

  • Airport counter: Applications can be made at Narita and Chubu Centrair International Airports

  • Simple procedure: Few documents are required and the procedure is simple

🔹 Collaboration with the Rakuten Ecosystem

  • Rakuten points reward: Earn 1 point for every 100 yen spent

  • Collaboration with Rakuten services: Collaboration with other Rakuten services such as Rakuten Ichiba and Rakuten Travel

  • Shared Rakuten ID: Multiple services can be used with one ID

🔹High -quality network

  • 5G compatible: High-speed 5G communication is possible if the area is covered and the device is compatible.

  • Area expansion: Rapidly expanding our own network area

  • Free tethering: Tethering is available at no additional cost

 

 

 

What you can find on this site

🔹 How to switch to Rakuten Mobile (MNP) 🔹 How to earn points (14,000 points, etc.) when switching from another carrier to Rakuten Mobile
🔹 Rakuten Mobile Referral Campaign: How it Works and the Latest Information 🔹 Smartphone Bill Savings Tips for Signing, Cancelling, and Renewing Your Contract 🔹 Tips for Lowering Your Smartphone Bill (How to Use Rakuten Points)
🔹 Choosing a reliable SIM card for short-term stays and those planning to return to their home country

 

 

 

Recommended for:

📌 Switching (MNP) from another carrier (Docomo, au, Softbank) to Rakuten Mobile 📌 Foreigners and international students signing up for a smartphone or SIM card in Japan for the first time 📌 Making the most of Rakuten Mobile's referral campaigns and Rakuten points 📌 Wanting to keep mobile phone charges at the lowest possible rate or save money wisely with Rakuten points 📌 Don't want to pay unnecessary fees when canceling and re-signing

 

 

FAQ

🔹Q: Can I sign up for Rakuten Mobile if I'm staying for a short period of time (1 week to 1 month)?

A: Yes, Rakuten Mobile does not have a minimum contract period, so you can sign up even for short-term stays. There is no penalty for cancellation. However, for short-term use, we recommend using an eSIM. With a physical SIM, shipping and returning it requires effort.

 

🔹Q: What documents are required to apply for Rakuten Mobile?

A: If you are a foreign national, you will need a valid residence card or special permanent resident certificate with your address on it. You will also need a credit card or Japanese bank account information in your name as a payment method, and a contactable email address.

 

🔹Q: Can I sign a contract even if I don't understand Japanese?

A: Rakuten Mobile's official website is available in English, so you can complete the contract process in English. Some stores also have English-speaking staff. The counters at Narita International Airport and Chubu Centrair International Airport are particularly well-equipped to assist foreigners.

 

🔹Q: What should I do if I want to use the internet immediately after arriving in Japan?

A: There are several ways to do this:

  1. Sign up for an eSIM in advance (requires a compatible device)

  2. Sign up at the airport counter upon arrival

  3. Renting a Wi-Fi router at the airport

If you have an eSIM-compatible device, the most convenient option is to complete the application online and start using it in as little as an hour.

 

🔹Q: Can I use Rakuten Mobile overseas?

A: Yes, Rakuten Mobile offers international roaming services in over 90 countries and regions around the world. You can use up to 2GB of high-speed data for free each month. Even after exceeding 2GB, you can continue to use it unlimitedly at speeds up to 128kbps. You can also make free international calls using the Rakuten Link app.

 

🔹Q: What should I do if I run out of data?

A: For domestic use, the price plan will automatically change depending on the amount of data used. Up to 3GB is 1,078 yen, 3GB to 20GB is 2,178 yen, and 20GB or more is 3,278 yen for unlimited data.

When using overseas, speeds will be limited after exceeding 2GB, but data charges can be made in 1GB increments for 500 yen.

 

🔹Q: Can I switch from another mobile carrier to Rakuten Mobile?

A: Yes, you can use MNP (Mobile Number Portability) to transfer your current phone number to Rakuten Mobile. To do this, you will need to obtain an MNP reservation number from your current carrier.

 

🔹Q: Does Rakuten Mobile support multiple languages?

A: Rakuten Mobile's customer support is partially available in English. The official website can also be displayed in English. They plan to add support for Chinese and Korean in the future.

Current Rakuten Mobile employee

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The author of this blog is a current Rakuten employee. "I want to sign up for a smartphone in Japan, but can foreigners sign up with Rakuten Mobile?" " Is there a cheap SIM card that offers unlimited data for international students and those on work visas?" This "Rakuten Mobile Contract Guide for Foreigners" answers all of these questions. It provides the clearest explanation in Japan of how to sign up for Rakuten Mobile, including fees and important points to note, for foreigners, international students, and those on work visas living in Japan.
With the current referral campaign, you can earn 14,000 points if you switch carriers (MNP), and 11,000 points if you don't switch carriers . Each point is worth 1 yen, and you can even use these points to pay your mobile phone bill. Renewal contracts are also eligible to apply for the referral campaign. Make sure to take advantage of this offer when switching carriers or signing up for a new smartphone.

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